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Shipping & Returns

Shipping Policy

Supplies:
Ships same day if ordered by 11:00AM. 

Printers and equipment:

Printers and equipment may take 1-3 days to get prepared and shipped.

International orders
Taxes, customs and duties are always responsibility of the buyer, if shipped outside Canada.

Shipping Delays
Shipping delays occur and once packages are handed to a courier or a drop off courier’s locationDTF TORONTO is not responsible for any delays.

Ship to and Return cost
Shipping costs  from and to DTF TORONTO is always customer responsibility.

Return & Exchange Policy

Ink and Consumables:
Must be returned unopened within 30 days of purchase. 20% restocking fee. Shipping is non-refundable.

Parts and Accessories:
Must be returned unopened within 30 days of purchase. 20% restocking fee. Shipping at customer's expense

Equipment Sales:
All Sales are final. No Refunds / No returns / No Exchange and no warranty on DIY conversion Epson printers.

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